Return Policy
Return Policy
At Frugal Beauty Picks we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return process. Please review our return policy below:
1. Eligibility for Returns
- You may return most new, unopened items within 7 days of delivery for a full refund or exchange.
- Items must be in their original condition with all packaging and tags intact.
2. How to Return an Item
- To start the return process, please contact our customer support team at frugalbeautypicks@gmail.com with your order number and the item(s) you wish to return.
- Our team will send you a return authorization and instructions on how to send the item(s) back.
- The customer is responsible for return shipping costs, unless the item is defective or incorrect.
3. Refunds and Exchanges
- Refunds will be issued to the original payment method once we receive the returned item(s) and inspect them.
- If you choose to exchange an item, we will process your exchange as soon as we receive the returned product.
- Please note that shipping fees are non-refundable.
4. Damaged or Defective Items
- If your item arrives damaged or defective, please contact us within 7 days of receiving your order.
- We will either send a replacement or issue a full refund, including return shipping costs.
5. Late Returns
- Returns must be received within 7 days from the delivery date. Returns made after this period will not be accepted.
6. How to Contact Us
If you have any questions or need assistance with a return, please feel free to reach out to us at:
- Email: frugalbeautypicks@gmail.com
We appreciate your business and are committed to ensuring you have a positive shopping experience!